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Quanta5 is faster than any other system. Speed up your process from application to approval.

Seamlessly keep track of the full process

Take your pick to suit your business. You can use any or all of the Quanta5 capabilities to streamline your debtor management process. 

Online Credit Applications

We know that your business has particular requirements for granting credit – from the number of references to the types of documentation you need to see. That’s why you can customise Quanta5 to uniformly apply your credit policy – knowing that nothing can slip through the cracks. All your credit application information is stored on the cloud, so it’s at your fingertips 24/7. Even if you have multiple branches, your credit managers of your choosing can access this data any time. Signoffs are easy from any smartphone or computer.

Reliable Credit Reports

We provide some of the most detailed and accurate credit report information available in the industry. Our team of professionals compile investigated credit reports and assess your debtors’ credit-worthiness using an advanced range of industry tools. You can also purchase credit reports across a range of service providers. These are all stored against the debtors’ profile.

Limit Sign Offs & Approvals

Your business has its own specific credit policy. With Quanta5, you can build your limit sign-off workflows based on the size of the required facility. All limit sign-offs happen online, giving you a full audit trail of extended credit lines and the parties responsible for sign-off. Quanta5 is an agile system, able to accommodate changes in your processes with minimal impact and no downtime.

Debtor Monitoring

We know your debtor’s credit-worthiness can change at any time. But how can you keep track? If you add them to our monitoring watchlist, you receive daily alerts about any debtors engaging in activity that might increase their risk status.

Collections, Final Demands & Acknowledgements of Debt

Debtors not paying? Our collections team professionally handles both legal and pre-legal collections, ensuring that your debts are paid but importantly, that your relationship with the debtor remains intact.

Easily customise Quanta5 for your business and apply your credit policies consistently. 

With Quanta5, our pricing depends on your specific business and the debtor management functionality you need. We structure costs to fit your requirements – even per request, if that’s what works best for you.

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Use this guide to get an answer fast.

What is a credit report?

A credit report provides information on a debtor’s credit history. It allows us to make informed decisions regarding their creditworthiness.

What information does a credit report include?

Our range of reports includes:  statutory and company information, director information, judgements and defaults, property information, trade references, bank codes and financial information.

Is the credit report information accurate?

Quanta5 links to multiple information sources so that the information we provide is accurate and verified.

Do I need to sign a contract with Cinque before I can do a credit check?

Yes, you will need to sign a contract.

How long will my credit check take?

We offer various types of credit reports, from on-file reports (available immediately), to in-depth, comprehensively investigated reports which can take up to 7 working days.

Can I get a credit report on a debtor outside of South Africa?

Through our international network of information providers, we can source credit information on entities across the world. Just ask us for a quote.

Can I run a credit check on an individual?

Yes, our consumer reports are designed to provide information on individuals.

How do I know when my credit check is complete?

The Quanta5 system will deliver the report to you by email. Your report will also be stored on the Quanta5 system for easy retrieval.

Is a credit check the same as credit insurance?

No, but we can assist with credit insurance.

Can I monitor my debtor for changes in their risk profile?

Yes. Our watchlist product actively monitors a debtor for changes in their risk profile and will automatically send you an email alert whenever there is a trigger event.

Does POPI impact the information I can obtain in a credit check?

Yes, it does, but we’ve worked with our service providers to provide you with alternative options.

What do bank codes mean?

A bank code is a code assigned by a Central Bank, a Bank Supervisory Body or a Bankers Association in a country to all its licensed member banks or financial institutions. The term “bank code” is sometimes (inappropriately) used by merchants to refer to the Card Security Code printed on a credit card.

Is it illegal to run a credit check without permission in South Africa?

In terms of the POPI Act, a consumer must give their consent before you request a credit report.

What happens when my debtor does not pay?

Our collections team can engage with delinquent debtors to pursue outstanding debt.

How can I list a defaulting debtor?

  •  You cannot list an amount below R100.
  • You must send a final demand letter or a Section 129 to the individual or company.
  • You must wait a full 28 days for the debtor to respond before you can list them.
  • You must wait a full 3 (three) month billing cycle before the listing can be logged.

Can you get out of being blacklisted?

According to the National Credit Act (Act 34 of 2005), if you were blacklisted and have paid the debt for which you were listed, you may apply to the credit bureau where you were listed to have the blacklisting removed/cancelled.

Who has the authority to sign a credit application?

A registered director, a member of a company who can provide you with a resolution signed by the board of directors, a partner or a member of a CC.

Can you just type your name for an electronic signature?

No. There are several e-signature laws across the world (such as ESIGN and UETA) that define a legally binding signature.

Are electronic signatures legally binding in South Africa?

Electronic signatures are legally binding and will hold up in court, so long as they can be authenticated. Quanta5 uses QuicklySign for authentication. QuicklySign is 100% legally binding under the 2002 Electronic Communications and Transactions Act of South Africa.   Your documents are protected by secure server infrastructure hosted at a state-of-the-art SSAE-16 certified data centre.

There are however certain documents that should only be signed by an advanced electronic signature when contracting electronically (e.g. suretyship agreements, franchise agreements and documents to be signed by a commissioner of oaths).

How is an advanced electronic signature obtained in South Africa?

An accredited authentication provider is required for the creation of an advanced electronic signature. You can find a list of accredited providers here.

Want to know more?

If you’re ready for fast, accurate, consistent debtor management, choose Quanta5.

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