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Platform Features

Quanta5 is a cloud-based, end-to-end debtor management solution like no other. 

Fast, accurate and consistent 

No matter your industry or business size, Quanta5 brings you superior control over your debtors process.


It’s a paperless, spreadsheet-free, user-friendly system

That means it eliminates the risk of human error through manual credit limit capture. No more spreadsheet controls!


Keep track of your current or potential debtors’ journeys

Every bit of information is clearly organised in one place – securely accessible from anywhere. 


Never deal with incomplete, chaotic debtors’ books again

Quanta5 brings you next-level ease and efficiency. At any point, you can log in and see the full picture of your company’s debtor process. Your credit team has access to critical debtor information, right at their fingertips.


Consistency is golden

That’s why you can customise Quanta5 to reflect your company credit policy. You hold the controls regarding permission structures and the power you grant to specific members of your credit team. 

Tailor-made solutions for your business. 

With Quanta5, our pricing depends on your specific business and the debtor management functionality you need. We structure costs to fit your requirements – even per request, if that’s what works best for you.

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FAQ

Use this guide to get an answer fast.

What is a credit report?

A credit report provides information on a debtor’s credit history. It allows us to make informed decisions regarding their creditworthiness.

What information does a credit report include?

Our range of reports includes:  statutory and company information, director information, judgements and defaults, property information, trade references, bank codes and financial information.

Is the credit report information accurate?

Quanta5 links to multiple information sources so that the information we provide is accurate and verified.

Do I need to sign a contract with Cinque before I can do a credit check?

Yes, you will need to sign a contract.

How long will my credit check take?

We offer various types of credit reports, from on-file reports (available immediately), to in-depth, comprehensively investigated reports which can take up to 7 working days.

Can I get a credit report on a debtor outside of South Africa?

Through our international network of information providers, we can source credit information on entities across the world. Just ask us for a quote.

Can I run a credit check on an individual?

Yes, our consumer reports are designed to provide information on individuals.

How do I know when my credit check is complete?

The Quanta5 system will deliver the report to you by email. Your report will also be stored on the Quanta5 system for easy retrieval.

Is a credit check the same as credit insurance?

No, but we can assist with credit insurance.

Can I monitor my debtor for changes in their risk profile?

Yes. Our watchlist product actively monitors a debtor for changes in their risk profile and will automatically send you an email alert whenever there is a trigger event.

Does POPI impact the information I can obtain in a credit check?

Yes, it does, but we’ve worked with our service providers to provide you with alternative options.

What do bank codes mean?

A bank code is a code assigned by a Central Bank, a Bank Supervisory Body or a Bankers Association in a country to all its licensed member banks or financial institutions. The term “bank code” is sometimes (inappropriately) used by merchants to refer to the Card Security Code printed on a credit card.

Is it illegal to run a credit check without permission in South Africa?

In terms of the POPI Act, a consumer must give their consent before you request a credit report.

What happens when my debtor does not pay?

Our collections team can engage with delinquent debtors to pursue outstanding debt.

How can I list a defaulting debtor?

  • You cannot list an amount below R100.
  • You must send a final demand letter or a Section 129 to the individual or company.
  • You must wait a full 28 days for the debtor to respond before you can list them.
  • You must wait a full 3 (three) month billing cycle before the listing can be logged.

Can you get out of being blacklisted?

According to the National Credit Act (Act 34 of 2005), if you were blacklisted and have paid the debt for which you were listed, you may apply to the credit bureau where you were listed to have the blacklisting removed/cancelled.

Who has the authority to sign a credit application?

A registered director, a member of a company who can provide you with a resolution signed by the board of directors, a partner or a member of a CC.

Can you just type your name for an electronic signature?

No. There are several e-signature laws across the world (such as ESIGN and UETA) that define a legally binding signature.

Are electronic signatures legally binding in South Africa?

Electronic signatures are legally binding and will hold up in court, so long as they can be authenticated. Quanta5 uses QuicklySign for authentication. QuicklySign is 100% legally binding under the 2002 Electronic Communications and Transactions Act of South Africa.   Your documents are protected by secure server infrastructure hosted at a state-of-the-art SSAE-16 certified data centre.

There are however certain documents that should only be signed by an advanced electronic signature when contracting electronically (e.g. suretyship agreements, franchise agreements and documents to be signed by a commissioner of oaths).

How is an advanced electronic signature obtained in South Africa?

An accredited authentication provider is required for the creation of an advanced electronic signature. You can find a list of accredited providers here.

Want to know more

If you’re ready for fast, accurate, consistent  debtor management, choose Quanta5

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